Terms & Conditions
Terms and Conditions
An instruction to carry out work, whether written or verbal, shall be taken as acceptance of these terms and conditions
a) Day Work Costing Is Based On The Hours Worked And the Travel expenses. The Time Starts When The Engineer Leaves The Office And Stops when the engineer arrives back at The Office. The Engineer Will Give You A Note To Sign With A Estimated amount of hours The Job has Taken Including Travel Time.
b) An estimate is an approximate price, calculated with reasonable care from available information, which may be given as a range or percentage variation. It constitutes an offer to do the work within the price range. This will be used where an exact price is not required or is impossible to give due to lack of information.
c) A quotation is an offer to do the work specified at the price quoted.
Once either a quotation or an estimate is accepted by the client it is to be taken as a contract between the company and the client.
a) The price is based on normal working hours, Monday to Friday, unless otherwise stated.
a) Unless otherwise stated in the estimate or quotation all variations in labour and/ or material costs subsequent to the date of the estimate or quotation may be passed on to the client.
b) Variations or additional work required shall be detailed by the client as early as possible. Ideally this will enable a price variation to be prepared and accepted. Instructions for work to proceed, before such acceptance, shall be required in writing and taken to mean acceptance of charges on a time and materials basis.
Should variations be necessary and the client not available, whilst work is carried out in conjunction with other tradesmen, the work will be carried out in the manner we consider to best solve the problems and this will be chargeable unless this has been expressly forbidden by the client in writing.
a) Unless otherwise stated in the estimate or quotation, payment shall be due on receipt of invoice, which shall be submitted on completion of work.
b) Should the period of work be extended, monthly invoices for work done and materials supplied or specially ordered and held will be submitted. Payment of these shall be due on receipt of invoice.
c) Materials supplied shall remain the property of the company until paid in full.
Time of Completion
The company shall endeavour to carry out the work in accordance with the dates specified on the estimate or quotation, or if no dates are specified, within a reasonable period of time. However, the company cannot be held responsible for any losses, damage or increase in cost due to delays beyond the control of the company.
We undertake to carry out the work to a standard at least in accordance with such relevant regulations as are in force at the time.
The completed work will carry a 5 year guarantee against faulty workmanship or installation materials. Electronic devices, contactors and other equipment are excluded from this warrantee but will be covered by the manufacturer's warrantee, a minimum of one year.
We shall not be liable for damage from external sources affecting the installation or any form of misuse.
We shall not be responsible for any losses incurred by the client using equipment before the hand over on completion of work.
The implementation of this guarantee shall only be carried out by the company staff or persons instructed by the company. No responsibility is accepted for repairs or alterations effected by anybody else.